Privacy policy

At India Ka Maal, your privacy is of the utmost importance to us. We are committed to safeguarding the trust you place in us by protecting your personal information with complete transparency and responsibility. Please read the following policy to understand how we collect, use, and protect your data.

This Privacy Policy may be updated from time to time without prior notice. By using our website, you agree to the terms outlined below. We recommend reviewing this policy periodically.

 

Information We Collect

We collect the following types of information when you interact with our website or place an order:

1.     Your name, email address, phone number, and shipping/billing address

2.     Your India Ka Maal account credentials (username and password)

3.     Order and transaction history, including product details, purchase dates, and payment history

4.     Feedback and data from optional online surveys hosted by us or third-party platforms

5.     Cookies to improve your shopping experience and personalize content
You can modify your browser settings to alert you when a cookie is sent or to disable cookies altogether.

6.     Your session data, including IP address, browser type and version, device info, time spent, and navigation behavior on the site

7.     Direct communications via email, WhatsApp, or our customer care chat (e.g., product inquiries, complaints, delivery issues, etc.)

 

How We Use This Information

Your information is used to:

1.     Process and fulfill your orders

2.     Improve website functionality and personalize your shopping experience

3.     Understand user behavior to enhance customer service

4.     Send updates about your orders, new product launches, discounts, offers, and blog content

5.     Support customer service requests and resolve disputes

You may opt out of promotional communications at any time by emailing us at support@indiakamaal.com.

We may also use your information when required by law or in good faith to:

1.     Respond to legal or regulatory processes

2.     Detect and prevent fraud or illegal activity

3.     Enforce our terms and policies

4.     Protect our customers, users, and public interest

 

What We Do Not Collect

India Ka Maal does not collect or store your payment details, including:

1.     Credit/debit card numbers

2.     Cardholder name

3.     CVV or expiry details

4.     Internet banking credentials

All payment processing is handled securely by our third-party payment gateway partners, who are PCI DSS-compliantand VeriSign Secured to ensure the highest level of transaction security.

 

Third-Party Disclosure

•              Your data may be shared with trusted partners or vendors involved in order processing, delivery, and customer support — but only on a need-to-know basis.

•              We do not sell or rent your personal information to any third parties.

•              Any user-generated content (reviews, testimonials, comments, etc.) posted publicly on our platform is not covered under this privacy policy and is visible to other users.

Data Security Disclaimer

We employ reasonable security measures to protect your data once it is received and stored on our platform. However, we cannot guarantee the safety of your data during internet transmission. Once received, we use industry best practices to secure it.

 

Your Rights & Choices

•              You have the right to access, update, or delete your personal information at any time.

•              To opt out of promotional emails or to remove your data from our database, write to us at:
📧 support@indiakamaal.com

 

By shopping with India Ka Maal, you trust us with your personal data, and we are dedicated to handling it with care, transparency, and accountability.