Returns + Exchanges

Returns & Exchanges Policy
Last Updated: [Date]

1. Introduction
At India Ka Maal, we strive to ensure customer satisfaction. If you are not happy with your purchase, we offer returns and exchanges under the following conditions.

2. Eligibility for Returns & Exchanges

  • Items must be returned within [X] days of delivery.
  • Products must be unused, in original packaging, and in the same condition as received.
  • Certain items, such as perishable goods, personal care products, and customized items, are non-returnable.
  • Proof of purchase is required for all returns and exchanges.

3. Return Process

  1. Contact our support team at [Your Email] or [Your Phone Number] to initiate a return.
  2. Pack the item securely and include the original invoice.
  3. Ship the package to our return address: [Your Return Address].
  4. Once received and inspected, we will process the refund within [X] business days.

4. Exchange Policy

  • Exchanges are allowed for defective or damaged items only.
  • If you need to exchange an item for the same product, contact us within [X] days.
  • We will provide a replacement upon receiving the returned item.

5. Refund Policy

  • Refunds will be issued to the original payment method.
  • Shipping charges are non-refundable.
  • Refund processing time may vary depending on your bank or payment provider.

6. Shipping Costs for Returns

  • Customers are responsible for return shipping costs unless the item received was incorrect or defective.
  • We recommend using a trackable shipping service for returns.

7. Contact Us
If you have any questions, please reach out to us at:
Email: [Your Email]
Phone: [Your Phone Number]
Address: [Your Business Address]